Yes. You can export all data from Authgear as needed. Authgear is open source and based on PostgreSQL DB, so you can get the data and run it on your own server and own all of your data.
A monthly active user refers to any unique user who interacted (i.e., signed up, logged in, or had an active session) with your app within a given month.
Authgear provides a 99.95% monthly uptime commitment. This excludes scheduled downtimes (with 48 hours' advance notice) of no more than 12 hours per year. You can read more about our service level agreement (SLA) here. We can provide higher commitments for users with enterprise license - just talk to us.
Authgear is open source, so there's no secret, proprietary code. You can audit everything. We host our data on data centers and cloud providers that comply with information security standards including ISO 27001 and PCI-DSS. You can read more here. We also design and develop each feature according to the Open Web Application Security Project's (OWASP) checklist.